Last updated: April 8, 2026

📦 Shipping Policy

At Cerrova, we are committed to delivering your order as quickly and safely as possible.

Processing Time:
All orders are processed within 1–3 business days after payment is confirmed.

Shipping Time:
Due to high demand and our fulfillment process, delivery typically takes 10–15 business days.

Please note that shipping times may vary depending on your location and external factors such as customs or carrier delays.

Shipping Costs:
Shipping rates are calculated at checkout. We currently ship only within the United States.

Tracking:
Once your order has been shipped, you will receive a tracking number via email.

Delays:
Cerrova is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

If you have any questions about your order, please contact us at support@cerrova.com.

💸 Return & Refund Policy

We offer a 30-day return policy from the date you receive your order.

Eligibility:
To be eligible for a return, items must be unused, in original condition, and in their original packaging.

How to Request a Return:
To initiate a return, please contact us at support@cerrova.com before sending any item back.

Returns Address:
Returns are handled by our fulfillment partner. Instructions will be provided after your request is approved.

Important:
Items sent back without prior approval will not be accepted.

Refunds:
Once we receive and inspect your return, we will notify you of the approval status.
If approved, refunds will be issued to your original payment method within 5–10 business days.

Damaged or Incorrect Items:
If you receive a damaged or incorrect product, please contact us immediately with photos for a replacement or refund.

Non-returnable Items:
Certain items may not be eligible for return due to hygiene reasons.

Delivery Notice

By placing an order with Cerrova, you acknowledge and accept that delivery may take 10-15 business days due to our fulfillment process.

We work with trusted partners to ensure product quality and safe delivery.

✨ Please allow 10-15 business days for delivery.  
💛 Quality takes time — your glow is on the way.